Privacy Policy and Cookie Policy

Last updated: July 10, 2025

1. Introduction

Welcome to Grabit Marketplace. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, grabit.ph. Please read it carefully. By using our site, you agree to the practices described below.

Grabit.ph is a digital marketplace that connects sellers (authors) and buyers of downloadable digital products such as templates, planners, eBooks, and more.

We do not process payments directly. Instead, we rely on third-party providers like Xendit to handle all transactions. Please review their privacy policies before making any payments:

Xendit: https://www.xendit.co/en-ph/privacy-policy

We may also use third-party login or integration services (like Google or Facebook) to improve your experience. Please refer to their respective policies when linking your account.

2. Who We Are

• Website: grabit.ph
• Brand name: Grabit Marketplace
• Email: support@grabit.ph

3. Information We May Collect

We may collect the following types of information:

• Name and email (especially when registering or signing in via Google/Facebook)
• Contact details submitted via forms
• Uploaded profile info (photos, bios, links)
• Transaction records (what you bought/sold)
• Payment-related info sent via Xendit
• IP address and browser/device details
• Your preferences, reviews, or saved files
• Other info you choose to submit voluntarily

4. Cookies

We use cookies to improve your browsing experience. Cookies help us:

• Keep you logged in securely
• Remember your preferences
• Track website usage (to improve features)

You can manage cookie settings through your browser. Disabling cookies may affect site performance.

5. How We Use Your Data

We use your data to:

• Operate and improve the website
• Facilitate transactions between buyers and sellers
• Send essential notifications or updates
• Prevent fraud or abuse
• Offer customer support
• Show you relevant content

Important: Authors (sellers) may receive limited personal data of buyers, such as name and email, when needed for transaction fulfillment. Authors are responsible for protecting that data under applicable privacy laws.

6. Data Storage and Security

Your data may be stored or processed outside the Philippines using secure systems. We take steps to protect your data, but no system is 100% secure.

You are responsible for keeping your password safe. We recommend using a strong, unique password and not sharing your account.

We retain your data only as long as needed to provide our services or comply with laws.

7. Sharing Information

We may share your data in the following cases:

• With payment processors (e.g., Xendit)
• With third-party services that support Grabit.ph operations
• With sellers, for transaction fulfillment purposes
• If legally required or to prevent fraud
• In case of business transfer or sale

Authors using buyer data must follow applicable privacy rules and are not allowed to use your data for unrelated marketing or spam.

8. Your Rights

Under applicable privacy laws, you have the right to:

• View your personal data
• Edit or update it
• Request deletion
• Withdraw consent
• Restrict or object to processing
• File a complaint with the appropriate authority

To make a request, please contact us at support@grabit.ph.

9. External Links

Our site may link to third-party websites or tools (e.g., Canva, Google Drive). We are not responsible for how those services handle your data. Please review their privacy policies before interacting with them.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page. Major updates may be emailed to registered users.